Chatbots provide a convenient first line of customer service, but there are times when users need more personalized assistance. While escalating complex issues to a higher tier can improve ...

In 2023, the company introduced My AI, a generative chatbot powered by OpenAI that was pinned by default to the top of users' chat feeds. The assumption was that adopting cutting-edge AI technology ...

You're probably familiar with chatbots because you've used them in some form within your business's digital presence, or you’ve at least interacted with one at some point in your own customer journey.

A chatbot is an artificial intelligence tool designed to simulate real-time conversations with users. It operates around the clock, doesn't require breaks and can manage a high volume of requests ...

Explore AI chatbot examples like ChatGPT, Gemini, and Jasper, and see how they transform your business' productivity. Artificial intelligence (AI) is transforming business operations by significantly ...

The marketing industry has bot fever. Years after smartphones were a shiny, fresh trend, the industry is ready for something new. So it's no surprise to see platform-agnostic chatbots already labeled ...

In the fast-paced digital world, businesses and individuals are incessantly searching for innovative methods to communicate effectively. As WhatsApp continues to dominate the messaging landscape with ...

Binary News Network is a Content Syndication Platform that allows businesses or proprietary newswires to bring visibility to their content by syndicating it to premium, high-visibility networks and ...

Over the last five years the use of highly personalized artificial intelligence chatbots — called companion chatbots — designed to act as friends, therapists or even romantic partners has skyrocketed ...

A study on how to “calm down” chatbots could advance how AI is applied in mental health interventions, according to the ...