Design thinking -- creative problem-solving that focuses on addressing the needs of users -- is a technique I've used to improve overall company results and customer satisfaction. After all, ...

At a recent teaching conference in Richmond, Virginia, a session on “design thinking” in education drew a capacity crowd. Two middle-school teachers demonstrated how they had used the concept to plan ...

With more and more engineering-focused companies trying to become design-centric, they’re no doubt trying to adopt design thinking. But it’s not as simple as saying, “Just use design thinking.” Saying ...

Design thinking is an experience-based and user-centric method for solving problems. This human-centered approach engages end-users and employees in a multi-step, ongoing process of co-creation, to ...