SAN MATEO, Calif., April 26, 2022 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), a software company empowering the people who power business, today launched Freshworks CRM for e-commerce, a ...

As ecommerce companies continue to encroach on brick-and-mortar stores, investment firm HGGC believes MyWebGrocer, a company that provides digital marketing and analytics services for brick-and-mortar ...

Every interaction an enterprise has with customers, partners or suppliers instigates a new trail of data which over a short period of time can create a deluge effect. Experts predict that within a few ...

E-commerce really gained traction during the COVID-19 lockdowns and is expected to continue its long-term growth in 2023 and for the next five years, even if the economy as a whole takes a nosedive.

E-commerce brand builders know the unique challenges of managing a digital storefront, whether it’s ever-evolving customer expectations or keeping up with multi-channel selling structures. CRMs for ...

Online retail sales in the U.S. are projected to reach US$156.1 billion in 2009, jumping to over $229.1 billion by 2013 and accounting for 8 percent of total U.S. retail sales, according to a recent ...

Today’s consumers are up against an inflationary environment that is impacting their spending, according to Medallia’s Sense360 report, which showed that consumers are buying fewer products, but for ...

Freshworks today launches Freshworks CRM for e-commerce, built to help direct-to-consumer brands and digital retailers connect with customers across conversational marketing, sales and customer ...

E-commerce 3.0 should be defined as a fully connected and integrated e-commerce CRM-marketing-service-analytics-POS platform that has its own private environment of customer data and opens the playing ...