SWAGAT, launched by Narendra Modi in 2003, has resolved 99.10% of grievances, enhancing citizen-government interaction. As ...
Newsable Asianet News on MSN
SWAGAT 2.0: Auto escalation matrix system implemented to ensure proper resolution of citizens' grievances
The modern SWAGAT system is built around an automatic escalation framework, which ensures that grievances do not remain pending at any level. In SWAGAT 2.0, time limits are defined to ensure ...
Asianet Newsable on MSN
Gujarat's SWAGAT programme: 22 years, 99% grievance resolution rate
Gujarat's SWAGAT programme, launched by then-CM Narendra Modi in 2003, marks 22 years of success with a 99.10% grievance ...
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