FORECAST.ETS applies an exponential triple smoothing (ETS) algorithm to create forecasts that can include trend and seasonal ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. The term exponential customer may not be familiar to ...

In the technologically connected present, business competition rivals the battles between gladiators of Roman times. If you’re not first, then you’re last. Leaders face pressure to continually ...

A simple mathematical mistake may explain why many people underestimate the dangers of coronavirus, shunning social distancing, masks and hand-washing. Imagine you are offered a deal with your bank, ...

Elon Musk may be worth the $56 billion payout he is asking for to lead Tesla into the future, or maybe not. Time will tell. But one thing is clear: No other business leader has yet captured quite so ...

IN 2020, AMAZON turned 26 years old. Over the previous quarter of a century, the company had transformed shopping. With retail revenues in excess of $213bn (£150bn), it was larger than Germany’s ...

Jurrien Timmer, Fidelity’s Director of Global Macro, recently made a notable statement about Bitcoin, describing it as “exponential gold” and an emerging player on the “store of value” team. Timmer’s ...