The first step is to say what you do know. Even if you don’t know the answer to the exact question they’re asking, you probably know something about the topic at hand. If the question is detailed and ...

What if I told you what to eat to get your diabetes under control or what color clothes you should wear this summer? You might at least ask me why and you might possibly even disagree. However, ...

You’ve finished your presentation or meeting, and it is time to open up for questions. Lots of hands go up. Some questions you answer easily, some you admit you don’t have the answer to; but then ...

When business leaders are in the market for a new software as a service solution, it can be tempting to quickly sign up with a provider that looks promising so they can start leveraging the benefits.