Call center software tools have become essential to almost every large-scale business. The software plays a critical role in simplifying customer relationships and improving an overall customer ...

Kixie announced today they will be launching a new and improved inbound call routing tool, adding to their suite of sales dialer features. Kixie’s new intelligent inbound routing software will allow ...

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Learn the ins and outs of call center software pricing, how to estimate costs, what to expect, and how to get the best deal. Whether you’re getting call center software for the first time or you’re ...