At many of my talks on creating a positive culture, I ask the group this question: “When you receive a text from your supervisor to call or see them, what is your first thought? Is it, Here comes more ...

Meaningful conversation is not about talking more. It is about making someone feel seen. When you listen with care, respond with warmth, and ask thoughtful questions, people walk away feeling ...

Having more meaningful connections requires just a few thoughtful tweaks that can instantly elevate how you communicate. Here ...

Three powerful conversational habits that emotionally intelligent people use to make others feel sane and safe.

As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...