Dear John: You are my last resort. I am trying to get a refund from Optimum/Altice. I have attached paperwork regarding all of my efforts. My daughter and I are on the account together. While she was ...

If you’re a cable customer, over time, equipment breaks and you need to replace it. Other times, a box might be outdated, so you exchange it for a newer cable box. Cable providers will usually give ...

WEST MILFORD — A flood of grievances over what residents are calling spotty cable and internet service is pushing the mayor to dedicate a portion of the town’s website to fielding complaints for ...

This story was first published on Feb. 6, 2020. After Optimum announced higher prices last month, I vowed to find another option. Our monthly Optimum bill for triple-play service of cable, telephone ...