the academic prioritization tool examined ten different program characteristics in its prioritization of degree-granting academic units. Each of these characteristics was itself a combination of ...

Academic prioritization at CU Boulder involves two steps: (1) a categorization of each academic unit based on quantitative data and metrics; and (2) analysis of that categorization by the faculty ...

Have a problem to solve or a decision to make? If so, there are several tried-and-true methods to turn to. As customer experience professionals, the work you do to identify improvement opportunities ...

I’ll never forget the words of a client of mine, an executive at PepsiCo: “We can do anything, but we can’t do everything,” he said to me. So true. But most companies forget this fact. They try to do ...