Augmented reality (AR)—a set of technologies that integrates digital 3D content into a person’s visual field and allows them to interact with that content—is being used for a wide range of health ...

The Remote Help app looks a lot like or has a similar function as the existing Quick Assist app on Windows, but with a few significant advantages which include: It integrates with Microsoft Endpoint ...

TeamViewer is an exhaustive remote desktop solution that covers remote access, control and support for most desktop and mobile platforms. The software allows users to remotely access computers or ...

Zoho Assist has a wide array of features and lets you access mobile devices remotely, but it's better for tech support professionals than home users or small businesses. A free version of Zoho Assist ...

The first thing you need to do is talk to Microsoft over the phone or chat. After a professional conversation, you will be given a six-digit code once the support is clear that the situation may not ...

Please note: This item is from our archives and was published in 2017. It is provided for historical reference. The content may be out of date and links may no longer function. Q. I have become the ...

Epson launched Epson Moverio Assist, remote assistance software that is designed to work with its smart glasses. Moverio Assist is designed for multiple industries and companies including small- to ...

ZDNET experts put every product through rigorous testing and research to curate the best options for you. If you buy through our links, we may earn a commission. Learn Our Process 'ZDNET Recommends': ...

You are visiting an office in Texas and need immediate help with a computer application. Because of the problem’s complexity, you figure a phone call won’t resolve the issue. You need a live visit ...