In an attempt to regain utility customers confidence after issues implementing a new utility billing software, the city is ...

FAIRBORN, Ohio (WDTN) — Fairborn residents should expect a few changes as the City has changed its utility billing system. According to a post on social media, the City announced that their billing ...

TWIN FALLS, Idaho (KMVT/KSVT) — A new utility billing software is rolling out starting at the end of January 2026 in Twin ...

CINCINNATI — The Public Utilities Commission of Ohio has proposed a $1.45 million fine against Duke Energy Corp. for repeatedly violating state administrative code while making more than 100,000 ...

After a transition in utility billing software left thousands of Albany residents frustrated with delayed bills, erroneous late fees and water shut-off notices, the city says it's worked out most of ...

On Christmas Eve in Banning, holiday decorations line streets and front yards, but for many residents, questions about their ...

DODGE CITY, Kan. (KWCH) - The City of Dodge City announced on Friday that it is experiencing issues with its utility billing software. This means the city has been unable to generate bills that are ...