The competition between Zendesk and Freshdesk is extremely tight, but overall we’d argue that Zendesk is the better choice than Freshdesk if you’re after a top small business CRM with slick platform ...

Zendesk, a customer service software company based in San Francisco, is laying off 8% of its global workforce. The tech firm’s CEO, Tom Eggemeier, told employees about the layoff round in a Wednesday ...

Zendesk, a sleek, web-based help desk provider behind companies like Twitter and Groupon has officially launched into the Enterprise space with customer support solutions, tailored to large ...

Zendesk on Wednesday unveiled an extensively reworked version of its online help-desk software, in a bid to shove aside competition from the likes of Salesforce.com’s Desk.com and Freshdesk. The “new ...

We’ve tested the best helpdesk and customer service solutions currently available, and we found that Zendesk is a better option than Salesforce — but not by much. While Salesforce offers great ...

Zendesk stock has soared since its IPO last May. Can it keep climbing, or is it ripe for a correction? What Zendesk does Zendesk help desk software allows companies to manage customer service issues ...

Information technology service management (ITSM) gives IT teams a structured system to improve IT services delivery, efficiency, and quality. The term “service” here can mean anything from managed IT ...

Australian software developers will gain access to a new Melbourne-based development centre set up by Zendesk, which will serve as a hub for the development of cloud technologies. Zendesk, a ...

(Reuters) -Software services company Zendesk Inc said on Thursday it would buy Momentive Global Inc, owner of the popular SurveyMonkey platform for nearly $4 billion in an all-stock deal. Momentive ...

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Zendesk , which provides its cloud-based customer service platform in over 140 countries, raised $115 million during its IPO last May. The company sold 12.78 million shares at $9 each, and the stock ...

Oct 28 (Reuters) - Software services company Zendesk Inc (ZEN.N), opens new tab said on Thursday it would buy Momentive Global Inc (MNTV.O), opens new tab, owner of the popular SurveyMonkey platform ...