Q: I booked five tickets for a group of travelers through Expedia. One of the travelers’ last names was spelled incorrectly on the original ticket, and Expedia told me the only way to correct it was ...

PHOENIX (AZFamily) —Ruth Springob says thanks to On Your Side, she finally has her $1,209. “It was very quick and I just amazed at how quick it happened. You did a great job,” she told On Your Side’s ...

Here's what to know about the DOT's airline ticket refund policy and more. Travelers with plans to fly amid the government shutdown are searching for refund policies related to flight delays or ...

Recent years have brought us all too many reminders about the importance of knowing your air travel rights as a passenger. From summer storms and weather delays to air traffic disruptions in Newark, ...

The record-breaking government shutdown may be poised to end, but air travelers are still feeling the pain. Ongoing mandated flight cancellations and less-than-ideal seasonal weather in parts of the ...