And, as previously mentioned, agents can be incentivized to create knowledge base content using InvGate's gamification features. All in all, InvGate's self-service features are one area where it ...
InvGate Service Desk is a feature-rich, ITSM-level help desk solution that offers top-notch workflow capabilities and easily customizable SLA rules. InvGate Service Desk is a help desk tool that ...
Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. InvGate Service Desk is a feature-rich, ITSM-level help ...