Oracle's new AI-powered support portal is frustrating customers and support engineers who are struggling to find the basics, such as old tickets, links to database patch programs and release schedules ...

Apple needs an IT Knowledge API. It gives device management service vendors official support data to power accurate, ...

With RChilli’s APIs now embedded within ServiceNow, recruitment becomes faster, more accurate, and fully digital. The ...

For a few brief weeks in September and October, Oracle was on top of the artificial-intelligence revolution. The storied business-software and database company had a burgeoning $300 billion ...

For non-emergencies, our preferred communication method is via website, text or e-mail. Calling in non-emergency work requests is less efficient and can result in miscommunication. If you have an ...

Marshall Hargrave is a stock analyst and writer with 10+ years of experience covering stocks and markets, as well as analyzing and valuing companies. Dr. JeFreda R. Brown is a financial consultant, ...