Scam call centers rely on strict scripts and pressure tactics. In this video, we flipped the situation and treated the call ...

Rhea Seehorn has recently been awarded a Golden Globe for Best Actress in a TV Drama Series, as well as a Critics' Choice ...

Mark Speare, a fintech executive with experience across B2B and B2C SaaS, customer success and trading technology, examines ...

In front of Oklahoma’s first sold out crowd since 2009, the sixth-ranked LSU women’s basketball team defeated the 13th-ranked ...

When a toddler comes home from daycare with a fresh bruise, most caregivers brace for a quick explanation at pickup, not a ...

MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

Ricardo Martinez II explains how emergency calls are prioritized, why burnout is rising, and what callers can do to get help ...

On Jan. 12 Five9 announced an expanded partnership with Google and a new joint Enterprise CX AI solution targeting large ...

Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the ...

"Tell Me Lies" showrunner Meaghan Oppenheimer breaks down Bree and Wrigley's suprise friendship, Lucy's mental health & that sex scene with Alex.

The pressure is on modern sales teams to reach more prospects with fewer resources as buyer expectations rise and response ...

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