Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Dear Editor, I am writing to draw attention to a customer service breakdown at Jamaica Public Service (JPS) that should alarm ...

Auditors credited the improvements in the Social Security system to a new telephone customer service system, changes in ...

Local moving company provides comprehensive residential and commercial moving services across New Jersey with emphasis ...

EASTPARK Shaping Our Appalachian Region’s Eastern Kentucky Talent Network has partnered with Kentucky Power and Ashland ...

Summit Flight Training opened Oct. 30, 2021. Since, many have taken to the sky with what they’ve learned — from weekend hobby ...

In 2026, higher education law enforcement will prioritize belonging-driven policing, AI-enhanced security infrastructure, ...

The promotions of Jamoree Murphy and Isaiah Zukasky to Assistant Management roles reflect Accelerated Management’s strategic focus on recognizing and advancing high-potential talent. Both individuals ...

Teradyne Robotics, the manufacturer of Universal Robots brand collaborative robots, will open a new operations hub here in ...

Northern Ireland digital agency reaches milestone as UK small businesses accelerate AI adoption efforts SMEs need to achieve similar outcomes with a fraction of enterprise resources. Our training ...

Discover how adaptive selling tailors your sales strategy to customer needs, enhancing client relationships and boosting business success through customization.

ProfileTree analysis of 1,000 business AI training programmes reveals significant readiness gaps among small and medium enterprises across Ireland and the UK. Most SMEs come to us with enthusiasm ...