Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

The company reminds us that a great customer experience isn’t complicated. And as important as anything, they don’t just ...

A video tutorial without structure can get off track fast. Effective tutorials follow an intentional, planned sequence that ...

PRNewswire/ -- 2025 saw a surge in AI-enabled cyberthreats as adversaries weaponised generative models to produce polymorphic malware, insider-style ...

Cambridge Audio names Fidelity Imports as its exclusive U.S. distributor, promising better service, wider retail access, and ...

Educational Voice targets growing demand for animated training content as organisations shift toward video-based learning A well-produced training animation can reach thousands of employees ...

Government and the education sector to be major growth verticals as they continue to invest heavily in digital communication, ...

Financial institutions can stay ahead of deepfake fraud by treating onboarding and authentication as a single attack surface.

Deepgram, the real-time API platform underpinning the Voice AI economy, today announced it has raised $130 million in Series C funding at a $1.3 billion valuation. The round was led by AVP, an ...

The Spanish Air and Space Force has signed an agreement with Turkish Aerospace to purchase 30 Hürjet advanced jet trainers in ...

Spain signed a €2.4 billion contract to acquire Turkish Aerospace Industries’ Hürjets, with Airbus leading the work on the new Integrated Training System.