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I'm a technologist, business writer, and book author. I first started writing in 2001, after I was downsized from a corporate job. In the early days of my writing career, I wrote features about ...

Spiceworks Cloud Help Desk provides simple and affordable tools for managing internal IT in small businesses, but its feature ...

An agreement has been reached to combine an IT service management platform with an incident management and operations tool. The integration is intended to unify service management, operations, and ...

When a critical app suddenly crashes or a payment system stops working, the entire business feels the impact. Customers get frustrated, teams scramble, and every minute of downtime chips away at ...

TechRadar Pro created this content as part of a paid partnership with Freshworks. The content of this article is entirely independent and solely reflects the editorial opinion of TechRadar Pro. Modern ...

Back when Minecraft was relatively new and was released on several new platforms, 4J Studios added a unique way to introduce players to the sandbox game. In the early days, Legacy Console Editions for ...

In 2026, CRMs go far beyond simple customer lists. Modern CRM platforms are AI-powered growth engines, integrating everything from sales automation to marketing tools and support. My team and I have ...

Get up and running with routes, views, and templates in Python’s most popular web framework, including new features found only in Django 6.0. Django is a one-size-fits-all Python web framework that ...

CHENNAI, Dec 17 (Reuters) - U.S. software company Freshworks is exploring acquisitions, including AI firms, backed by more than $800 million in cash, as it aims to boost revenue in the coming ‌years, ...

Freshservice is a cloud-based IT Service Management (ITSM) solution that helps organizations streamline their IT support and service operations. Companies use Freshservice to efficiently manage and ...

Abstract: I welcome you to the fourth issue of the IEEE Communications Surveys and Tutorials in 2021. This issue includes 23 papers covering different aspects of communication networks. In particular, ...