The telecoms giant revealed to This Is Money last year that it spent £1million on customer serviceevery day but was eyeing ...
Virgin Media O2 is offering up to £160 for old gaming consoles, including PlayStation and Xbox, through its O2 Recycle scheme ...
Broadband and mobile provider Virgin Media and O2 (VMO2) has today stated that their adoption of AI-based improvements to ...
Virgin Media O2 saved customers a collective 1.45 billion seconds of their time last year – equivalent to more than 24 million minutes or more than 400,000 ho ...
This article is brought to you by our exclusive subscriber partnership with our sister title USA Today, and has been written by our American colleagues. It does not necessarily reflect the view of The ...
Final warning issued: O2 has released a final alert to customers using older mobile devices that rely on 3G technology. The provider, now part of Virgin Media O2, plans to complete the total ...
The UK’s biggest mobile provider is set to shut down a ervice completely after 20 years as it issues a final warning. O2 is axing 3G, branding it "a relic of a bygone era", with customers issued a ...
You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...
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