Abstract: This study explores the impact of Quality of Service (QoS) on consumer satisfaction in basic wireline telecom services in Assam, India. The aim of this research is to identify key QoS ...
Abstract: In competitive landscape of the telecom industry, predicting customer churn is a crucial challenge for service providers. This paper proposes an improved method for churn prediction namely, ...
SEOUL, Dec. 21 (Yonhap) -- South Korea's state-run consumer agency on Sunday ordered SK Telecom Co. to pay 100,000 won (US$67) in compensation to each user following its massive data breach earlier ...
SEOUL, Dec 21 (Reuters) – South Korea’s consumer agency said on Sunday it would order SK Telecom to compensate 58 users who filed a class action against the company over a recent hacking incident.
Companies are getting stronger, consumers are getting squeezed, and the government isnt stepping in so Joshua Browder, the CEO & founder of DoNotPay, built the worlds first robot lawyer to fight back.
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