MacBook Pro and MacBook owners with sticky or unresponsive butterfly keys will get free repairs, Apple has quietly confirmed today. The new Keyboard Service Program for MacBook and MacBook Pro is ...

There are two things that really define an iPad Pro: the Apple Pencil and the Smart Keyboard. Without these, they are basically just more powerful iPads. So when one of the two starts acting up for ...

Apple said on Tuesday it will repair typing-related problems in ‘butterfly’ keyboards for an expanded set of laptops, that include newer versions of MacBook, MacBook Air, and MacBook Pro models. The ...

Facepalm: It has been four years since Apple's butterfly keyboards first began having problems. So far Apple has denied the problem, been sued over it, started a repair program, added a silicone ...

Responding to customer complaints, Apple makes changes to the butterfly switch keyboard in its laptops -- including new 2019 MacBook Pro models. Shara Tibken Former managing editor Shara Tibken was a ...

Apple has announced an update to its Mac keyboard repair program, after many users have complained about stuck keys and mis-presses. The ongoing issues have angered even the most loyal Apple fans.

Apple is speeding up MacBook keyboard repairs by conducting the jobs on-site at its stores, and it's even promising a next-day turnaround for pickup in a handful of cases. Previously, Apple sent ...

It is unclear exactly why Apple is moving to make keyboard repairs an in-store fix, but it is likely an attempt to appease frustrated customers by cutting down the repair time as much as possible. A ...