In the latest version of classic Outlook, users can't open encrypted emails. Microsoft confirms the issue and is investigating.

Microsoft is looking into a newly identified issue in classic Outlook that prevents users from opening certain encrypted ...

Microsoft has confirmed a known issue that prevents recipients from opening encrypted emails in classic Outlook.

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The problem happens for users who encrypt the email using the settings under the email File dialog (File > Encrypt), ...

Classic Outlook tells you to open the email to "read its contents and verify your credentials," but that doesn't work.