Agentic process automation uses autonomous AI agents to manage complex government workflows and outperform rigid RPA.

Automating manual processes improves efficiency and eliminates human error. Learn about workflow automation and how to create ...

Process discovery is the process of identifying, documenting and analyzing the different processes that take place within an organization. It is an important step in creating a process catalog, which ...

Embracing automation and digital transformation has become imperative for organizations striving to enhance operational efficiency and stay competitive in modern business. The finance function holds ...

Process mining is now part of Microsoft’s process automation suite, giving you the KPIs and visualizations you need to identify bottlenecks in both manual workflows and software processes. Automating ...

Thirty years ago, when I studied industrial engineering, my professors drilled a fundamental principle of operational excellence into me: Never automate a bad process. Their logic was simple. By ...

Flowchart vs. process map, what do you choose to use? When it comes to mapping out a project, you’ve got several choices on how to visualize them. If you’ve had trouble deciding on a format for your ...

Automation, artificial intelligence (AI) and straight-through-processing are having a profound effect on the global Financial Services (FS) arena. Very few industries in history have seen such a ...