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ServiceNow tacked agentic AI onto a largely unguarded legacy chatbot, exposing customers' data and connected systems.

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If you’re a normal, well-adjusted adult with family and friends, chances are you’ve heard nothing about the umpteenth mutiny at “60 Minutes.” But if you’re just now recovering from the holiday and ...

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American Airlines no longer allows its AAdvantage loyalty program members to accrue miles or points toward status on basic economy fares for tickets bought on or after Dec. 17, according to the ...

Members of American Airlines' loyalty program will no longer earn miles or other travel rewards when purchasing a basic economy ticket. People enrolled in the carrier's AAdvantage program previously ...

If you’ve ever booked a basic economy ticket on American Airlines to save some cash—and figured you’d at least earn a few miles along the way—this is one change you’ll want to know about. Until now, ...

American Airlines customers who book basic economy fares will no longer earn AAdvantage miles or loyalty points, marking a significant change for the carrier’s least expensive tickets. The policy, ...