Zero switching costs: Most wrapper companies don't own proprietary data, embedded workflows or deep integrations. A customer ...

A fundamental tension is reshaping enterprise software investment, with veteran investors and AI evangelists offering starkly ...

Misreading churn leads to flawed CLV assumptions. Analyze retention over time and identify the customers that actually drive ...

Discover the leading conversational AI platforms transforming enterprise customer interactions in 2026 with advanced features and capabilities.

Old-school infrastructure can’t keep up with AI, so smart teams are breaking it into modular pieces that AI agents can ...

Salesforce has launched a rebuilt Slackbot AI agent for Slack that can search enterprise data, draft documents, and take ...

Enterprises face key challenges in harnessing unstructured data so they can make the most of their investments in AI, but several vendors are addressing these challenges.

undeniable efficiency, it cannot replicate the nuanced, empathetic understanding that defines authentic human interaction.

AI isn’t failing because it’s immature. It’s failing because companies overestimate readiness, expect magic ROI, ignore data ...

Let’s face it: "Regulatory Update" is a phrase that usually sends marketers sprinting for the nearest espresso machine. We like the creative stuff. The "big ideas." The high-octane campaigns that turn ...

PCA Global, a third party collection firm, has optimised collection processes to achieve the maximum recoverable amount while ...

Skild AI, a startup focused on building software for robotic learning, has secured $1.4B in its latest Series C funding round ...