Helpline and call centre staff are a bunch of hardworking people who often get abused by customers, writes Caitríona Redmond ...

There’s plenty of gripping drama to get stuck into this week, from the return of Call the Midwife, Industry and Hijack to ...

Metropolitan Police call centre staff have begun a 25-hour New Year's Eve strike in a dispute over pay. Trade union Unite said about 175 members were taking industrial action from 06:00 GMT on one of ...

The action-entertainer Jaanwar (1999), starring Akshay Kumar, completed 26 years on December 24. The film is memorable for its mass-appealing and emotional moments, as well as the rugged, long-haired ...

Delhi Police cracks down on a fake call centre defrauding insurance policyholders of ₹1 crore. 10 arrested for using forged documents to cheat victims nationwide New Delhi: The Delhi Police has busted ...

Sharjah 24: The Sharjah Municipality’s call centre, reachable at 993, was placed on high alert to manage public reports and concerns during the recent weather system and rainfall affecting Sharjah and ...

The holidays are primed for big and small moments of drama, tension, and triggers. We spend a lot of time with family, sometimes even reverting to outdated dynamics or versions of ourselves. All that ...

CHENNAI: The Secular Progressive Alliance led by the ruling DMK, has announced a state-wide protest on December 24 against the Centre's newly passed legislation to replace the Mahatma Gandhi National ...

OTTAWA — The Canada Revenue Agency is looking to hire or rehire about 1,700 call centre workers over the next few months to manage an influx of calls during the upcoming tax season. Melanie Serjak, an ...

LUCKNOW: In a significant breakthrough against transnational cyber fraud, the Central Bureau of Investigation (CBI) has arrested Vikas Kumar Nimar, a major absconding accused linked to an ...

Attorney General Pam Bondi wasted little time in saying the Department of Justice would follow his call to investigation any connnections between Democrats and disagraced financier Jeffrey Epstein.