How do MCP servers connect AI agents to local databases? Learn how the Model Context Protocol enables secure, standardized AI ...

Chatbot technology is changing. Here is how businesses can use the tool to create a better customer experience on their ...

As AI adoption accelerates across industries, US customer experience (CX) leaders are increasingly focusing on chatbot technology — and exploring how chatbots improve customer experience in measurable ...

August 11, 2025 - Previous articles in this series have explored identification, preservation, collection, review and production of novel data sources, but I would be remiss if I left out the last, ...

AI chatbots like ChatGPT, Gemini and Grok are increasingly woven into the fabric of everyday life. Interestingly, recent research shows that the most popular use for them today is therapy, and people ...

A chatbot is an artificial intelligence tool designed to simulate real-time conversations with users. It operates around the clock, doesn't require breaks and can manage a high volume of requests ...

In November, the Food and Drug Administration (FDA) held a Digital Health Advisory Committee meeting where it considered treating artificial intelligence mental health chatbots as medical devices. As ...

Jeanne Beatrix Law serves on the OpenAI Educator Council, an uncompensated group of higher education faculty who provide feedback to OpenAI on educational use cases and occasionally tests models for ...