The contact center industry is grappling with how to effectively incorporate artificial intelligence (AI), especially as new AI agents are on the horizon. Many legacy systems require extensive ...
Replaces fragmented, file-based tools to enable teams to manage every stage of product development in a unified environment, compliant with ITAR and EAR Image courtesy of PTC. Regulated industries ...
BOSTON, Dec. 16, 2025 /PRNewswire/ -- PTC (NASDAQ: PTC) today announced the connection of its Onshape® Government computer-aided design (CAD) and product data management (PDM) platform with its Arena® ...
Amazon Connect’s pricing model encourages companies to experiment with different AI deployments. “If you're saying, ‘I know I can get some benefit of AI, but I'm not sure how much, so I need to do an ...
Amazon Web Services is rolling out a slate of new homegrown AI models and a service for enterprise customers to build their own custom versions. The cloud provider launched Nova 2, a fleet of four new ...
Forbes contributors publish independent expert analyses and insights. Victor Dey is an analyst and writer covering AI and emerging tech. AWS signals a competitive posture in the CCaaS market with new ...
See the key announcements from the event below and watch re:Invent 2025 keynotes. Amazon is expanding its Nova portfolio with four new models that deliver industry-leading price-performance across ...
Electronic Arts' (EA) hit new massive multiplayer FPS Battlefield 6 has remained one of the most popular online games since it released a week and a half ago, with hundreds of thousands of players ...
AWS re/Start, a full-time, classroom-based skills development and training program, has been preparing individuals for careers in the cloud and connecting them to potential employers since 2017. In ...