ZachXBT linked a fake Coinbase “help desk” campaign to about $2 million in losses by combining onchain signals with offchain ...

As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get fulfilled quickly and painlessly, issues can still occasionally arise, especially during the busy ...

Mitchell Grant is a self-taught investor with over 5 years of experience as a financial trader. He is a financial content strategist and creative content editor. Amy is an ACA and the CEO and founder ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

We list the best online form builders, to make it simple and easy to collect, organize and analyze website data such as customer feedback and marketing analytics. All of the best online form builders ...

Formstack, a leader in data capture and workflow automation, is unveiling its rebrand—now Intellistack—propelled by the release of Intellistack Streamline, the company’s no-code process automation ...

Matt Gard is an experienced finance, operations professional and CPA, specializing in vendor management and systems implementation. He has successfully maintained vendor relationships through contract ...

TROY, Mich.: 13 March 2025 — Customer satisfaction with the dealer service experience remains strong for a second consecutive year, yet long wait times for appointments, communication shortfalls and ...

Corrections & Clarifications: An earlier version of this story misclassified Chewy.com The company is an online shop. Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand ...

"The customer is always right" is an adage most people are inherently familiar with, whether or not they have experience working in customer service. Though its usage is ubiquitous, its alleged ...

Forbes contributors publish independent expert analyses and insights. Kathleen Walch covers AI, ML, and big data best practices. Sep 29, 2024, 11:42am EDT Many companies are turning to AI to help with ...

The Singapore's Best Customer Service 2024/2025 rankings are based on the results of an independent online survey. The respondents are customers in Singapore who have made purchases, used services or ...