Spiceworks Cloud Help Desk provides simple and affordable tools for managing internal IT in small businesses, but its feature ...

IT help desk platform that helps you track and resolve technical issues from your employees. Additionally, as an Information ...

Microsoft updated its requirements for Windows Resume, which will let more Android apps take advantage of the Handoff-like ...

Its Project Ava-based anime avatars answer your questions, see what’s on your screen, and even see you via webcam.

EliteBoard G1a targets workers moving between office and home, but raises questions about asset management and real ...

In this guide, we have added six different ways to get help with your Windows 11 PC. You can chat with the Windows 11 support team, get a call from them, or make an in-person appointment to fix and ...

From October 14, 2025, Microsoft is no longer supporting Windows 10 with new features, troubleshooting aids, or security updates. That's because Microsoft follows a ten-year lifecycle support policy ...

A new tool from Microsoft called Agent 365 is designed to help businesses control their growing collection of robotic helpers. Lamanna envisions a future where companies have many more agents ...

Each agent will be assigned an Entra ID, as Microsoft vies for position as the central management tool for agents at work. As businesses begin deploying AI agents in greater numbers, IT teams will ...

Windows 10 Extended Security Updates (ESU) is a paid subscription that provides security patches now that mainstream support of Windows 10 has ended. Free security updates and technical support are no ...

Why it matters: Microsoft wants companies to do more than just encourage AI use among their employees; it wants the tools to become mandatory. To help achieve this goal, Redmond has updated its Viva ...

Karen Scarfone is the principal consultant for Scarfone Cybersecurity. She provides cybersecurity publication consulting services to organizations and was formerly a senior computer scientist for the ...