Community leaders and elected officials gathered on Dec. 20 to call attention to what they described as food apartheid in Metcalfe Park and welcome residents to the new community-led food pantry ...

The Department of Justice on Friday released thousands of files related to convicted sex offender Jeffrey Epstein and co-conspirator Ghislaine Maxwell, but a substantial number of documents remain ...

Republicans in the House have brought their Christmas recess a day forward—before the Department of Justice (DOJ) is scheduled to release a tranche of documents related to the late convicted sex ...

More than 7 million student loan borrowers now need to make new arrangements after the Trump administration announced this week it is ending the Saving on Valuable Education (SAVE) plan, which had ...

(NEXSTAR) — If you’re enrolled in the Saving on a Valuable Education plan, or SAVE, to pay off your federal student loans, you may soon need to switch your repayment option. On Tuesday, the Department ...

Forbes contributors publish independent expert analyses and insights. Adam Minsky is an attorney and writer focusing on student loans. The Trump administration announced an agreement on Tuesday to ...

Elizabeth Guevara is a personal finance reporter who explains the world of business and economics and how it impacts your finances. She joined Investopedia in 2024. Bonnie Cash / UPI / Bloomberg via ...

What if building advanced AI-powered search systems didn’t require a team of engineers or months of development? Imagine uploading a few files, tweaking minimal settings, and instantly allowing your ...

Google is fixing the no-context problem in phone calls by adding an urgent-call indicator to the Phone app. The new “Call Reason” feature lets you flag a call as urgent so the recipient knows it ...

Scattered Lapsus$ Hunters targeted Zendesk users through more than 40 fake domains designed to steal credentials and install malware, security researchers said. The fake domains, registered over the ...

The Scattered Lapsus$ Hunters group may be targeting Zendesk users in a new campaign, after a fresh batch of phishing domains and malicious helpdesk tickets were discovered, according to ReliaQuest.

In a bold move to drive the adoption of artificial intelligence (AI) in customer support, Zendesk has announced an outcome-based pricing model for its AI agent capabilities. Maureen Chong, Zendesk’s ...