Think your customer relationship management (CRM) tool is doing it all? You might be able to get even more out of it than you ...

AI won’t fix customer experience if phone systems and CRM platforms don’t share real-time context. Integrating them first ...

The initial phase involves demolition to make way for about 43,900 square feet of new retail space, revamped parking and open ...

We’re thrilled to be chosen by Pronto Network as their DVI and CRM marketing provider. This partnership underscores our commitment to delivering solutions to help independent operators thrive.” — ...

BENGALURU: A team of researchers from ISRO on Saturday announced completion of a series of qualification tests for drogue parachutes. This is part of development of the deceleration system for the ...

The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but also intuitive, integrated technology for the people who serve them. When ...

The European Space Agency (ESA) has completed the service module for NASA's Orion spaceship, which is meant to take the nearly cancelled Artemis 4 mission to the moon. The module, which is supposed to ...

A Secret Service agent was put on immediate leave after posting disparaging remarks on social media about slain conservative activist Charlie Kirk, the federal law enforcement agency confirmed. Kirk ...

NEW YORK, Sept. 2, 2025 /PRNewswire/ -- PolyAI, a leader in enterprise conversational AI, today announced it has been recognized in multiple 2025 Gartner reports, including the Hype Cycle for Customer ...