Spiceworks Cloud Help Desk provides simple and affordable tools for managing internal IT in small businesses, but its feature ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more ...

Serval Inc., a startup using artificial intelligence to process help desk requests, has raised $75 million in funding at a $1 billion valuation. Sequoia led the Series A investment. Serval said in its ...

We may receive a commission on purchases made from links. Chronic back pain is the eternal nemesis of desk workers everywhere, whether you work in an office or remotely at home. Given how common desk ...

The U.S. Embassy in Korea launched a dedicated support desk to assist Korean companies investing in the United States, Friday, a move that follows the detention of more than 300 Korean workers at a ...

Hackers targeting Zendesk users with typosquatted domains to steal credentials ReliaQuest found 40+ spoofed domains, linked to Salesforce campaign similarities Attackers submit fake Zendesk tickets to ...

New Delhi: Police plan to set up an integrated help desk at every police station — a single-window system that consolidates multiple services and resources. This will enable visitors to easily access ...

Hackers who breached Discord’s Zendesk support system are reportedly extorting the platform after stealing 2.1 million users’ age-verification photos. Discord is reportedly being extorted by hackers ...

Zendesk announced Wednesday at its AI summit a string of LLM-driven products meant to reshape the company’s reliance on human technicians. The center of the new features is an autonomous support agent ...

Enhancements bring asset visibility, simplified service requests, and AI-powered support in the tools employees rely on everyday. Zendesk IT Asset Management ¹: Complete visibility into company-issued ...

THIRUVANANTHAPURAM: With local body elections drawing closer, the BJP is banking on a new initiative it believes could be a game changer in Kerala politics – ‘Meet the Leader’ help desk. Launched on ...

AT&T is consolidating 22 internal help-desk centers into six US locations, according to sources. The move comes after a memo from CEO John Stankey and an employee survey revealed falling engagement.